Choosing Universal Care was one of the best decisions we’ve ever. The caregivers are not just staff—they’re genuinely caring people who listen, understand, and work with us to ensure our grandpa’s well cared for and happy.
About Universal Care
ABOUT US
Enriching Lives With Compassionate, Personalised Care
We are a compassionate team committed to delivering personalised care that puts the individual first, ensuring comfort, dignity, and a sense of security. Whether it’s providing support at home, in supported living environments, or through our temporary staffing services, we tailor every plan to fit the needs of our clients.
Founded with the vision of making high-quality care accessible to all, Universal Care has grown to become a trusted provider of services in Bournemouth, Dorset, and across Southern England. Proudly ranked among the top 5 care providers in the UK, our approach is centred around respect, empathy, and understanding, with a deep commitment to improving the lives of those we care for.
- Among the leading temporary staffing providers in the UK.
- A trusted name in the industry, committed to quality and reliability.
ABOUT US
Guided by Compassion, Integrity, and Excellence in Everything We Do
We pride ourselves on being a forward-thinking agency, always staying at the forefront of healthcare best practices, and ensuring our staff is trained to provide the highest standard of care. We work closely with families and individuals to develop flexible care plans that are responsive, and designed to evolve as needs change.
- Compassion: We believe that kindness and empathy are the foundation of great care.
- Respect: We treat each individual with the dignity and respect they deserve.
- Integrity: We act with honesty, transparency, and professionalism in all our dealings.
- Empowerment: We support independence and help our clients make choices that are right for them.
- Excellence: We are dedicated to providing care that consistently exceeds expectations.

24/7 AVAILIBILITY
A Commitment to Trusted, Compassionate Care for All
We are proud of the relationships we’ve built with hundreds of families and individuals, and we are honoured to be trusted with such an important responsibility. Reach out today. We are here to support you or your loved one in living a life that’s as fulfilling and independent as possible.
TESTIMONIALS
What Our Clients Are Saying
At Universal Care, we’re proud to have earned the trust of so many families and individuals. The well-being and satisfaction of our clients are at the heart of everything we do. Hear from the families and individuals who have experienced the difference our compassionate care can make.

Tom K
Client
As someone with a disability, it was important for me to find a care service that would allow me to live independently. Universal Care has done just that, and I am incredibly grateful for their kindness and flexibility.

Emma L
Client
I can’t thank Universal Care enough for the incredible support they’ve provided my father. From the first consultation to the daily care, they’ve made the process easy and stress-free. The team is always professional, but they treat us like family.

James P
Client
Universal Care has been a lifeline for us. The caregivers are kind, understanding, and always willing to go the extra mile. My mother feels safe and well cared for, and we have peace of mind knowing she’s in such good hands.

Sarah H
Client
We Are Certified
Our Certifications & Accreditations
We pride ourselves on providing the highest standards of care. Our commitment to excellence is reflected in the certifications and accreditations we have earned. These certifications serve as a testament to our dedication to quality, continuous improvement, and compliance with industry standards.





